In order for this site to work properly, in order to be able to further improve the site, to improve your browsing experience, this page must save a small amount of information (Cookies) on your computer. Over 90% of all websites use this practice, but according to EU regulations since March 25, 2011. we are obliged to request your consent before saving Cookie. By using the website, you agree to use Cookie. By blocking cookies you can still browse the page, but some of its features will not be available to you.

What is a cookie?
The cookie information is saved to your computer by the web site you visit. Cookies usually save your settings, web settings, such as your preferred language or address. Later, when you open the same web page again, the internet browser sends back the cookies that belong to that page. This allows the page to display information tailored to your needs.

Cookies can store a wide range of information including personal information (such as your name or e-mail address). However, this information can only be saved if you allow it – the websites can not access the information that you have not provided them and can not access other files on your computer. Default activity for saving and sending cookies is not visible to you. However, you can change your Internet browser settings so you can choose for yourself whether or not to approve or reject cookie requests, save cookies automatically when you close your internet browser, and the like.

How to disable cookies?
By turning off cookies, you decide whether to allow cookies to be stored on your computer. Cookie settings can be controlled and configured in your web browser. For information about the cookie settings, select the web browser you are using. • Chrome • Firefox • Internet Explorer 9 • Internet Explorer 7 and 8 • Opera (English Page) • Safari If you disable cookies, you will not be able to use some of the functionality on the web pages

What are Temporary Cookies?
Temporary cookies or cookies are removed from your computer when you close your browser. With them, websites store temporary information, such as items in a shopping cart.

What are permanent cookies?
Permanent or saved cookies remain on your computer after you close the Internet browser program. With them, websites store information such as login name and password, so you do not have to sign in for each visit to a particular location. Permanent cookies will remain on your computer for days, months, even years.

What are cookies from the first page?
First-party cookies come from the sites you’re watching and can be permanent or temporary. With these cookies, sites can store the data they will use again when they visit the site.

What are third-party cookies?
Third-party cookies come from ads from other sites (such as pop or other ads) that are on the site you’re watching. With these cookies, websites can track the use of the Internet for marketing purposes.

Does use cookies?
Yes, with the primary goal of making our websites better for you.

What kind of cookies does use and why?

Temporary cookies – these are temporary cookies that point out (and are automatically deleted) when you close the Internet browser. We use session cookies to allow access to content and allow commenting (things you must do when logging in with your web page information).
Persistent cookies – usually you have a date expiring far into the future and will stay in your browser until it expires, or until you delete them manually. We use permanent cookies for functionalities such as the “Stay logged in” tickbox, which makes it easier for users to access as a registered user. We also use durable cookies to better understand user habits so that we can improve the website according to your habits. This information is anonymous – here I do not see individual data being used.
Does the website have third-party cookies?
There are several external services that save cookies to a user. These cookies are not set up by this site, but some serve the normal functioning of certain features that make it easier for users to access content. We currently allow:

Social networks:
Users can share content on social networks that puts cookies on the user.
Measurement of attendance: for measuring visibility is used by Google Analytics.
If you want to prevent the provided services from saving cookies, you can forbid each service at the following links:
Google Analytics – dlpage / gaoptout

More information about turning off cookies
There are currently several web sites to exclude cookies for various services.

You can read more at the following links:

http: //www.allaboutcookies. org /
http: //www.youronlinechoices. eu /

The company Vrata Krke d.o.o. owner of the web site. We have prepared this Statement of Privacy to show that the privacy of our users is important to us and to inform you about the ways of collecting and processing personal information on this web site.

Please read the Statement carefully to learn how we collect, process, protect or otherwise use your personal information.

We will be happy to answer any of your questions or complaints regarding our privacy policy or personal data handling. Contact us via e-mail or to: Vrata Krke d.o.o., Lozovac 2e, 22221 Lozovac, Croatia

Data collection
Personal data is any information relating to an individual whose identity is known or can be identified. An individual whose identity can be identified is a person who can be identified directly or indirectly, in particular with the help of identifiers such as name, identification number, location information, network identifier or with the help of one or more factors inherent in physical, physiological, genetic, economic, cultural or social identity of that individual.

We collect your personal information only when you give us such information with your will. We collect data about you when you fill out the form or arrival at the hotel.

You should keep in mind that personal information and data can be automatically collected through our online servers or by using “cookies”. Read more about the cookies at the beginning of this Statement.

Examples of your site usage information include: most visited and most viewed pages and links on our website, number of completed forms, time spent on the page, most popular keywords that lead users to our site, your IP address, information collected through cookies, your device’s data such as hardware settings, system activity, browser types, etc.

Data processing
The information we receive about you is used in one or more of the following purposes:

  • to personalize your user experience (collected information helps us to better respond to your individual needs);
  • to improve your website (we are constantly trying to improve the offer of your web site based on the feedback we receive from visitors)
  • to establish the primary channel of communication with you;
  • for occasional email submissions, concerning occasional news receiving (if you want), updates, information about similar products or services, etc.

Links to third parties
We do not offer or offer third party services or products on our web site.

Use cookies
To learn how to use cookies, read our Cookie Policy at the beginning of the Statement.

Protecting Your Data
In order to protect the personal information you submit via this web site, we apply physical, technical, and organizational security measures. We are constantly upgrading and testing your security technology. We restrict access to your personal information only to those employees who need to know this information to provide you with some benefits or services. In addition, we educate our employees about the importance of confidentiality of the data and to protect the privacy and protection of your data.

Storage and deadline for storing data
All data is stored in databases and repositories in the European Union. We will not store stored data in countries outside the European Union.

Your personal information is kept and protected during the duration of your business relationship with us and in accordance with the applicable regulations.

Rights of Individuals
If you want to know if we own and process your personal information, or if you want to access the personal information we have about you, please contact us at

You can also request information about the purpose and method of data processing. You have the right to correct personal information we own if they are incorrect. You can also, with certain exceptions, request that we delete your information or discontinue processing. You may request that we stop discontinue your personal information for purposes of direct marketing.

If you submit a request to send us your personal data at, we will satisfy this request for free. If we can not meet your request within a reasonable time, we will notify you of the date when we will comply with the request. If for any reason we can meet your request, we will send you an explanation of why we did not meet your request.

Notification of personal data breach
In the event of a personal data breach, we will notify you and the competent supervisory body within 72 hours of the extent of the violation, including the data, the potential impact on our services and our planned data protection measures and the limitation of any harmful effects per individual.

We will not send you a malware notice:

  • if there are technical and organizational protection measures (such as encryption) applied to personal data affected by personal data breaches, which make this data unobjectionable to any person who is not authorized to access them;
  • if we have taken further measures to ensure that it is no longer likely that high risk for individuals’ rights and freedoms will be at risk;
  • if this would be a disproportionate effort (in this case we will notify you through the means of public notification or we will take similarly equally effective measures).
  • Violation of personal data means a security breach that leads to unintentional or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data transmitted, stored and processed in connection with the provision of our services.

Your acceptance
By using this web site, you are granting access to this privacy policy.

Changes to our Privacy Policy
In the event of a change in our privacy policy, we will notify you of this on this page and update the Privacy policy change date below as follows.

This privacy policy has been last modified 23. May 2018.

Right to complain to the competent authority
At any time, you can send a complaint to the supervisory body regarding our collection and processing of your personal information. You can file a complaint to the Republic of Croatia with the Personal Data Protection Agency (AZOP).